FAQ

  • What is a lace wig?
  • What is the difference between a lace front wig and a full lace wig?
  • What is virgin remy hair?
  • What are bleached knots?
  • What is baby hair?
  • How do I choose the correct lace color?
  • How do I measure my head?
  • How can I measue the length of wigs?
  • Can I wear a high ponytail?
  • How long will the lace wig last?
  • How long can I wear a wig at a time?
  • How to attach and remove the full lace wig?
  • How to take care of lace wigs?
  • Can I place a rush order?
  • What is the characteristic of different hair type?
  • Will the gules and tapes break my skin out?
  • Do you have any In-Stock wigs that are ready to ship now?
  • Where is the hair Color Chart?
  • What kind of hair is used?
  • What payment methods do you accept?
  • What are your return and exchange policy?
  • How long does it take for the wig to ship or be made?
  • What is a lace wig?
    A lace wig is a kind of wig with a mesh-shaped lace on the cap and all the hairs are hand-tied individually. In order to make the lace more comfortable, you can trim the lace and match your skin. The wigs shall be used with special adhesives or tape, and therefore, the hairline seems to be natural on sight and touch. Lace wig looks like your own growing hair, and is used on celebrities, musicians and models. Even pop stars like Beycone, Tyra banks, Jessica Simpson and Jennifer Lopez are all wearing lace wigs. Nowadays, you can wear beautiful and perfect lace wigs every day as you like.



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    What is the difference between a lace front wig and a full lace wig?
    A lace front wig is not with lace around the back, so it cannot be worn with a high ponytail. A full lace wig is with lace all around and can be worn in a high ponytail. Both these two wigs can be parted and with natural looking.



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    What is virgin Remy hair?
    Virgin hair is 100% natural and not processed free of any damage to the cuticles. We take great care on the cuticles to make it run in same direction instead of tangling, which give the hair a natural look. All of our virgin hair is remy, which is soft, natural-looking, long-lasting, and we believe you will be satisfied with our products.



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    What are Bleached Knots?
    Bleached knots are referred to bleaching out the knot which is made during hand-tieing each strand of hair into lace at cap base. It makes the knot lighter and gives a more natural looking just like its own growing hair. This technique is recommended if you choose a dark color. It is noted that the wig with bleached knots can also give a more natural look.



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    What is Baby Hair?
    Baby hair is fine and short hair which is knotted by hand around the perimeter in order to make the hairline more natural. We can produce baby hairs against your custom order. If you need baby hair only in the back or in the front, you can note this requirement especially in your order form. In some demonstrations, people may pull down baby hair from longer hair for easy sight. And normal baby hair is positioned along longer hair, and can be easily combed back into the longer hair.



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    How do I choose the correct lace color?
    You shall match the lace color with scalp tones instead of skin color. Part your hair and look at your scalp tones to determine your lace color so as to make the wig appear as your natural scalp tone.
    Follow these guidelines for choice of lace color:
    Transparent: For White, Off White or Cream scalp tones.
    Ie: Liv Tyler, Jessica Simpson, Jenna Jameson, Charlize Theron Beyonce, Ciara, Kimora, Jessica Simpson, etc.
    Medium brown (brown): For Light Beige or Beige scalp tones.
    Ie: Ciara, Eva Mendez, Eva Longoria
    Light Brown: For Light Brown scalp tones.
    Ie: Tyra Banks, Beyonce, Alica Keys, Rihanna
    Dark Brown: For Dark Brown scalp tones.
    Ie: Naomi Campbell, Serena Williams, Kelly Rowland
    Tip: We recommend you to use a guide as computer monitors vary.
    Light Beige or Beige: For Light Beige or Beige scalp tones. Ie: Kimora
    Light Brown: For Light Brown scalp tones. Ie. Maya, Brandy
    Brown: For Dark Brown scalp tones. Ie. Naomi Campbell, Alek

    Click here to see our lace chart



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    How do I measure my head?
    Please click here to see the guide for measurement.



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    How can I measure the length of wigs?
    The length of wigs means the length from head top to the bottom on straight hair. Curly and wavy wig is made by straight wig, so by same length, curly and wavy wig is shorter than straight hair by 1"-2", which depends on the depth of curly. how to determine hair length_wig



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    Can I wear a high ponytail?
    We recommend you to wear full lace wigs for high ponytails. If you are with lace frontal or adjustable tabs, we suggest you to make a low ponytail or updos. For custom order, you can give us detailed requirements on full lace or lace frontals to match your own hair. Also we will include special instructions in your order.



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    How long will the lace wig last?
    The useful life of your wigs depends on how you use and care them. If your use them in correct methods, the life of your wigs lasts 6 months to 12 months or even longer time. Your lace front wig can last for many years depending on the upkeep and usage of the wig. We provide you with full care instructions free with every wig purchase.



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    How long can I wear the wig at a time?
    This is decided on many aspects: skin type, adhesive strength, climate, etc. For some customers, they can wear their wig around one or two weeks at a time. As it is very simple to apply and remove the wigs, most customers wear their wigs for one week and then remove for cleaning lace and caring own hair. It is not recommended to remove the wigs daily, since this will probably stress the lace frequently and cause shorter useful life of your wigs.



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    How to attach and remove the full lace wig?
    Please click here to learn the guide.



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    How to take care of lace wigs?
    Please click here to learn the guide.



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    Can I place a rush order?
    Yes, we offer rush order. With rush order, a wig and weft can be made in 15 days and 10 days respectively.



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    What is the characteristic of different hair type?
    Malaysian human hair
    Typical Malaysian human hair is relatively thin and is softer than Indian and Chinese hair and in general this hair type is of a very high quality and rare to find so costs relatively more. This hair is available in all hair types: straight, wavy and curly.
    Chinese hair
    Chinese hair is "considerably thicker" than Indian hair; it is dark black and, by contrast with Indian hair, has a round cross-section. This hair is good for hair styles with fringe or bangs as they stay when windy and look fuller than other hair types. This hair is only available in straight hair which is the natural unprocessed texture, but can sometimes be processed to get them to be curly or wavy.
    Indian hair
    Indian Hair is softer than Chinese hair but not as soft as Malaysian hair. Most human hair wigs are made with Indian hair as this is more readily available than other hair types, which is why it is cheaper than other hair textures. This hair ia available is all hair types: straight, wavy and curly.
    Brazilian hair
    Brazilian hair is very soft to touch and thin but not as thin as Malaysian hair. This hair is also rare to find and cost relatively more, this hair is mostly available in curly texture.

    Click here to see more detail



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    Will the glues and tapes break my skin out?
    Just like any other new product that you may use, we do recommend that you do a skin test if you are prone to irritation The wig comes with free written instructions; it does not come with any glue or accessories. We do not offer glue or accessories. So you need to order them from another supplier seperately.



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    Do you have any In-Stock wigs that are ready to ship now?
    Our In-Stock selection is a variety of premium quality full lace wigs that were pre-made for those who do not wish to wait and need their unit now. You can view our selection of In-Stock Wigs now - just click here. The In-Stock wigs ship within 12 hours.



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    Where is the Hair Color Chart?
    If you need help selecting your hair colors, please view our hair color chart - Click Here. You can also order a color ring.



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    What Kind of Hair is used?
    Our wigs are made from 100% Remy/virgin Hairs. We carry different hair types - we now have Asian Remy, European Remy, Indian Remy, Malaysian Remy and Mongolian Remy. The hair can be ordered in 5 textures - Straight, Yaki Perm Straight, Light Yaki, Wavy or Curly.



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    What payment method do you accept?
    Regarding payment methods, we accept West Union, Paypal and TT. For account information, please click here.



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    What are your return and exchange policy?
    Please click here to see our return and exchange policy.



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    How long does it take for the wig to ship and to be made?
    For custom order, the wigs can be made normally in 22-25 days. With rush order, they can be made within 15 days. For stock wigs, they can ship within 12 hours after receipt of payment. Click here to see our delivery and shipment policy.



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